Once a booking has been taken and our confirmation has been given to you (verbally or written) there is a binding contract which obliges us to provide the accommodation and you to pay for this.
Deposit
The deposit paid by Cash, Cheque or Card is non refundable in the event of cancellation.
Cancellation
In event of a cancellation preferable in writing there will be no further charges if given 14 days or more before arrival other than loss of deposit. Within 14 days of arrival we will endeavor to re-let the accommodation and if able to do so no further charges will be made other than loss of deposit. If we are unable to re-let then the guest must remain liable for payment of balance less an allowance of 15% for food and incidentals not consumed. However if you have taken insurance which covers the cancellation we will charge in accordance with its policy terms.
Non Availability
We would only cancel your holiday if your accommodation was unavailable for reasons beyond our control. We would attempt to offer alternative accommodation however if this is not possible or unacceptable to you then we would refund all monies paid by you for the holiday. In all circumstances our liability would not extend beyond this refund.
Damage and Breakages
You are responsible and liable for any breakages or damage which you cause to the accommodation or its contents. Please report these as soon as they occur .We do not normally charge for minor breakages but we may send you an invoice for repair or replacement if the damage is significant and we may make an extra charge if you did not report it.
Smoking
Smoking is not allowed in any part of the building anyone found to be smoking will be asked to leave.
Liability
We do not accept any liability for any damage loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.
Insurance
We can provide a cancellation insurance form which you may or may not wish to take out.
